Even the most reliable machines can break down one day. To prevent a whole building site from being paralyzed, expert help is needed quickly. Putzmeister´s extensive network of after-sales service technicians guarantees a fast and highly satisfactory response. A customer helpline is available  to answer queries and settle incidents quickly and easily.

Our after-sales service is of the same top quality as the rest of our products, therefore significantly contributing to customer satisfaction. Efficiency, availability of spare-parts and our highly qualified staff are key factors setting Putzmeister apart from its competitors. We are always by your side. In addition, we arrange customised  maintenance contracts for our customers on request. This is due to the huge variety of circumstances our equipment is used in   and several important factors have to be taken into account. With our customised maintenance contracts, your tunnelling and mining machines are always available for use.

Putzmeister Ibérica, Madrid has set up a 24/7 technical helpline for emergencies. This helpline is available to all customers worldwide requiring troubleshooting or technical assistance for Putzmeister equipment. A qualified technician is available to provide telephone assistance and support 24-hours a day 7 days a week, meeting customers’ needs out of business hours or from another country.

This additional service is available worldwide in English and Spanish via our regular phone number +34 91 428 8100 or  902 194 130 in Spain.